Privacy Policy

DPDP Act 2023 compliant. Last updated: 2026-05-16.

1. Hum kya data collect karte hain

• Phone, naam, email, locality, pincode, gender (optional)
• Aadhaar (verify ke liye — number store nahi hota, sirf verified status)
• Provider: PAN, GST, police docs, references
• Posted requirements + chat messages
• Ratings + reviews

2. Hum data kaise use karte hain

• Service match karne ke liye (providers ko aapki requirement dikhane)
• KYC verification
• Customer support
• Analytics aur platform improvement

3. Hum kya share NAHI karte

• Customer ka phone aur full name — jab tak aap khud reveal nahi karte
• Aadhaar number — bilkul nahi
• Hum aapka data kabhi sell nahi karte. Ever.

4. Kaha share karte hain

• Third-party verification partners (DigiLocker, SETU) — KYC ke liye only
• Payment processor (Razorpay) — subscriptions ke liye
• SMS provider (MSG91) — OTP delivery ke liye
• Law enforcement — sirf valid legal request par

5. Aapke rights (DPDP)

• Apna data access karne ka right
• Correction/update karne ka right
• Delete karne ka right (account close karke)
• Consent withdraw karne ka right

6. Retention

Active accounts ka data jab tak account hai. Account close hone ke 90 din baad delete hota hai (legal retention chhod ke).

7. Cookies

Hum essential cookies use karte hain (auth session). Analytics ke liye GA optional hai — opt-in kar sakte hain.

8. Children

18 saal se kam ke users ke liye platform nahi hai. Knowingly minor data collect nahi karte.

9. Grievance Officer

Ishant Dubey · [email protected] · +91 87708 00440